Privacy policy

Welcome to FreeFileViewers! Here at FreeFileViewers, we value your privacy and are dedicated to safeguarding and respecting the personal information of individuals who engage with us, including our website visitors, customers, and business associates ("you" and "your").

This Privacy Policy outlines how we collect, utilize, maintain, disclose, and protect the information gathered from your interaction with our websites at ("Websites"), use of our products and services ("Products"), or any other engagement with FreeFileViewers.

Your acceptance of this Privacy Policy is implied by accessing our Websites or utilizing our Products. Should you disagree with the terms outlined in this policy, we kindly ask that you refrain from accessing or using our Websites and Products.

Information Collection

Personal Information : We collect personal and related identifiable information through various means :

  • When you voluntarily fill in forms on our Websites
  • Communication via email, live chat, Skype, or telephone
  • Completing feedback forms or participating in our forum
  • Placing orders for our Products

This information may encompass your name, address, email, phone number, job title, company name, payment details, and any other pertinent information relevant to our communication or engagement. Additionally, we collect files shared with us and records of our interactions with you.

Automatic Information Collection : When navigating our Websites or viewing our ads, we automatically collect data such as device identifiers, IP or MAC addresses, location information, device details, browsing behavior, and related data. We employ cookies and tracking technologies for these purposes, detailed further in our Cookies and Similar Technologies section.

Information from Third Parties : We may gather information from our advertising, business partners, or other third parties. For instance, details like your name, email, address, or company name might be acquired from our resellers when purchasing our Products through them.

Use of Collected Information

We utilize the collected information for several purposes:

  • Delivering our Products and offering customer support
  • Communication regarding our Products and related information
  • Validation of identity where necessary for contractual obligations
  • Monitoring and enhancing the quality of our Products
  • Generating registration information
  • Marketing our Products and improving ad relevance
  • Sending newsletters and special offers, with an option to unsubscribe

We also use this data to support our legitimate interests, legal rights, comply with obligations, and fulfill any other purpose with your consent.

Legal Basis for Processing Personal Information

Our basis for processing your personal information depends on its nature, context, and the intended usage. Typically, we collect personal information when it's necessary to fulfill our obligations, satisfy our legitimate interests (balanced against your rights), when you provide consent, or when required to comply with laws and regulations.

Sharing of Collected Information

We may share information with service providers, business partners, and advertising/marketing affiliates who require access to such information for their tasks. However, rest assured that we do not sell collected information to advertisers or other third parties.

We might disclose information:

  • To comply with applicable laws or governmental requests.
  • To enforce our agreements and terms of services.
  • In emergencies to prevent illegal activities and protect our rights and customers.

Additionally, aggregated user information or non-identifiable data may be shared without restrictions.

Storage and Security of Collected Information

Storage : Your personal information is stored on our servers and those of our service providers, which may be located globally, including in India. We take necessary steps to ensure the security of your data, considering potential variations in data protection laws among these countries.

Data Retention : We retain your information only as long as needed for providing Products and fulfilling the purposes outlined in this Privacy Policy. Once it's no longer necessary and there's no legal obligation, we either remove or depersonalize it.

Data Security : We prioritize the security of your personal information and employ reasonable security measures against unauthorized access, alteration, or disclosure. However, please note that no method of protection can guarantee absolute security.

Access and Control of Your Information

You retain rights to access, update, delete, obtain a copy of, or limit our use of your personal information. You can also withdraw consent for processing your information by contacting us at Prior to lodging a complaint with your national Data Protection Authority, we encourage reaching out to us directly to address any privacy concerns.

To opt out of marketing materials or personalized advertisements, use the unsubscribe link in emails or email us at

Cookies and Similar Technologies

Our Websites use cookies and similar technologies to enhance user experience, store preferences, and understand website usage. Third-party cookies from providers like Google, Yandex, Microsoft, YouTube, and AddThis might collect browsing data or deliver relevant ads.

Web Beacons : We use web beacons alongside cookies to track website usage and improve content, provided by Google and Yandex.

Other Information

Third Party Sites: Our Websites may contain links to third-party websites, and we're not responsible for their content or privacy policies. We advise reviewing the privacy policies of every website you visit.

Minors : Our Websites are not intended for individuals under 18 years old, and we don't knowingly collect their personal data.

Changes to Policy : We reserve the right to modify or supplement this Privacy Policy. Please review this page periodically to stay updated with any changes.

Contact Us

For any queries, complaints, or comments regarding this Privacy Policy, please contact us through our "Contact Us" page on the website.